Privacy Policy

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This privacy policy explains how we use any personal information we collect about you when you use our website or contact us.  

This policy covers: 

• What information do we collect about you?  
• Invoicing Information
• How will we use the information about you?  
• Data we do not collect
• Online activity information
• Marketing  
• Access to your information and correction 
• Cookies
• Data storage 
• Right to erasure 
• Other websites 
• Changes to our privacy policy 
• How to contact us 

What information do we collect about you? 

We collect information about you when you contact us about our services or commission us to work on your behalf.  We may also collect information when you voluntarily complete any customer surveys or provide feedback. Any website usage information is collected using cookies (see our Cookie Policy regarding cookies for more details).

We may collect information such as, but not limited to: 

• Name and Job Title 
• Contact information including email address & telephone number
• Demographic information such as postcode, preferences and interests 
• Other information relevant to customer surveys and/or offers, such as information about your business needs and requirements 

Invoicing Information

Such as your company name, VAT number, telephone, invoicing address, town, country, postal code, bank details, PO numbers etc. that you provide to us when you choose to buy our Services. We use such information to identify you, verify your purchase of our Services, and for invoicing purposes, as applicable.

How will we use the information about you?  

We collect information about you only to respond to your enquiries, to assist us with carrying out any work for you and, if you agree, to inform you about our products and services we think may be of interest to you. We will never pass any information you give to us to any other 3rd party. You can select how you would like to receive information from us or you can decline to receive such information. 

Data we do not collect

We do not collect any Sensitive Data about you. For example details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences. We do not collect any data from Minors under the age of 18.  

No one under the legal age requirement may provide any personal information to or through our website while using the Services. We do not knowingly collect personal information from minors. In the event that we find out that we have collected personal information from a minor without verification of parental consent, this information will be deleted. If you believe that we might have any information from or about a minor, please contact us at: info@kellysvirtualsolutions.com.

Online activity information

We may receive personal information about you when you use the Services or your activity when visiting our website; this may include your IP address, your operating system, your browser ID, your browsing activity and other online identifiers (to the extent that they are personal information), and other personal information that you provide to us online.  We use the following tool to track this: Google Analytics.

Marketing  

From time to time we may send you information about products and services of ours that we think may be of interest to you if you have consented to receive marketing. You have a right at any time to stop us from contacting you for marketing purposes and you can opt out at any time by emailing info@kellysvirtualsolutions.com.

Access to your information and correction 

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email info@kellysvirtualsolutions.com. 

We will not charge for this service. We want to make sure that your personal information is accurate and up to date, but you can also ask us to correct or remove any information you think is inaccurate. 

Cookies

Cookies are small pieces of text that are stored by your browser. Each cookie has a name and is associated with a particular site. When your browser sends a request to a site (for example, to download a page, image, or video), the computer that responds (known as a server) may tell your browser to set one or more cookies. When your browser makes further requests to the same site it sends the cookies back to the server. This allows the server to remember you as you browse the site, and provide features such as shopping baskets or password-protected areas. For more information on the cookies we use, see our cookie policy.

Data Storage 

The security of your data is very important to us and we take steps to ensure it is held securely. This includes any personal information about you (as described above) and your privacy/marketing preferences.  

If you cease to be a client, we will retain your personal information and any work you have instructed us to carry out, for a period of 12 months from the point of cessation. 

After a 12 month period we will contact you regarding the information we hold and to update your data and marketing preferences. 

Right to Erasure 

You have the right to request that your information is completely removed from our records. Right to erasure requests should be made by email, addressed to the Data Controller at info@kellysvirtualsolutions.com. 

Kelly's Virtual Solutions will carry out all such requests without undue delay, where the data is no longer needed for legal or regulatory reasons.  

Other websites 

Our website may contain links to other websites. However, this privacy policy only applies to this website, so when you click a link to go to another website, you should read their own privacy policies. 

Changes to our privacy policy 

We keep our privacy policy under regular review and we will place any updates on this web page. We recommend you visit this page regularly to check for any amendments or updates. 

How to contact us 

Please contact us if you have any questions about our privacy policy or information we hold about you: by email at info@kellysvirtualsolutions.com or by writing to The Data Controller, c/o Kelly McGookin @ Kelly's Virtual Solutions, 41 Meadowbrook, Craigavon, BT655AA, Northern Ireland. ICO Registration Number: ZA755394.